Privacy Policy

Last updated: 21 July 2026

Version: 1

Effective date: 21 July 2026

English version for reference only. The Vietnamese version prevails in case of conflict.

Introduction

Rebo Technology JSC operates the marketing website https://rebo.edu.vn to introduce Rebo’s digital education ecosystem (including NoraClass and related products) to schools, teachers, and partners.

This Privacy Policy (“Policy”) explains how we collect, use, store, protect, and share personal data when you browse the website, submit contact/consultation forms, or interact with Rebo’s official channels. We aim to comply with Vietnamese personal data protection laws, including Decree 13/2023/ND-CP and related regulations (as amended).

Note: rebo.edu.vn is a marketing site. Account-based products (e.g. NoraClass) have their own product Privacy Policies.

1. Purpose and scope

• Define how Rebo collects, uses, stores, protects, and shares data on the marketing website;
• Strengthen your control over data provided via forms/contact;
• Ensure transparent processing on an appropriate legal basis.

This Policy applies to website visitors and people who submit contact/consultation information to Rebo through official channels.

2. Collection and use

2.1. Data we collect

• Contact/consultation form data: name, email, phone, school/organization, role, request content (as you provide);
• Technical data: IP address, browser/device type, pages viewed, access times;
• Cookies/analytics/marketing technologies: for website operation, campaign measurement, and UX improvement;
• Communications data: when you contact us via email, phone, or official social channels.

We do not require an account on rebo.edu.vn. Data is collected when you voluntarily provide it or automatically at a technical level needed for browsing.

2.2. Purposes

• Receive and respond to contact, demo, and consultation requests;
• Follow up with prospective customers under the Consultation Policy and your consent;
• Operate, secure, and improve the website;
• Analyze aggregate traffic and content performance;
• Comply with legal obligations and lawful authority requests.

3. Retention and protection

3.1. Retention

Contact/consultation data is kept as needed to handle your request and related follow-up, or longer if required by law (e.g. complaints or authority requests). It is then deleted or anonymized under internal processes.

3.2. Security measures

• HTTPS for website access;
• Need-to-know internal access controls;
• Reasonable security measures for storage and support tools (email, CRM/CMS).

4. Your rights

• Access/correction: request information about or updates to contact data you provided;
• Deletion: request deletion when no longer needed or when withdrawing consent (where permitted);
• Withdraw consultation/marketing consent: opt out of calls/messages/emails per the Consultation Policy or Section 8;
• Complaints: contact us or competent authorities as provided by law.

We may verify identity before handling requests.

5. Your responsibilities

• Provide accurate information on forms;
• Only submit data you are authorized to provide;
• Do not submit unlawful content or unnecessary sensitive data via public forms.

6. Sharing

We do not sell personal data. Data may be shared with:

• Technical, email, and analytics providers under contract and need-to-know principles;
• Rebo ecosystem product teams (e.g. NoraClass) to handle product-related consultation requests, as needed;
• Competent authorities upon lawful request;
• Other cases with your consent or as required by law.

7. Cookies

The website may use essential and analytics/marketing cookies. You may refuse non-essential cookies in your browser; some measurement features may be affected.

8. Updates and contact

We may update this Policy and publish it on the website. New versions take effect on the stated date.

Rebo Technology JSC
Email: [email protected]
Phone: +84 935 602 880
Website: https://rebo.edu.vn